Restaurant Reservation & Table Management Software

Yes. Hostme manages both reservations and walk-in waitlists in one system, ensuring tables are never overbooked and your kitchen isn't overwhelmed. By pacing guest arrivals, Hostme helps maintain a smooth flow of service throughout the shift.

Beyond reservations and waitlists, Hostme also:

• Distributes tables fairly among your wait staff
• Builds a digital guest database automatically
• Helps you reconnect with guests using that data through targeted communication

Hostme gives you full control of your floor, your service flow, and your guest relationships — all from one platform.

Yes. The system helps increase both repeat visits and overall covers through several built-in features. Hostme maximizes table occupancy by reducing the time tables sit empty between guests, allowing you to serve more parties each shift. By efficiently managing reservations and waitlists, you minimize wait times and create a smoother, more enjoyable guest experience. Happy customers are more likely to return. In addition, marketing campaigns let you stay top-of-mind with guests and promote special offers or slow nights, further driving repeat visits and increased traffic.

Yes. Every time a guest makes a reservation or adds their name to the waitlist, the system can collect their name and contact information. You can also store additional details such as birthdays, anniversary dates, preferences, and notes. This information can then be used to create targeted, personalized marketing campaigns. All guest data is kept secure, is never shared with third parties, and remains fully under your control — you are the sole owner of that information.

No-shows can significantly impact revenue and table availability. Hostme helps reduce no-shows by giving you the right tools to set expectations and protect your business:

• Request deposits when needed — Collect deposits for high-demand times, large parties, or special events to encourage commitment.
• Send automated reminders — Reduce forgetfulness with confirmation and reminder messages sent via email or SMS before the reservation.
• Manage repeat offenders — As a last resort, you can restrict or blacklist guests with a history of no-shows to prevent repeat issues.

Hostme gives you full control of your floor, your service flow, and your guest relationships — all from one platform.

No. Hostme uses a simple, transparent pricing model with no contracts, no commissions, and no per-cover fees. You pay a flat monthly subscription that you can cancel at any time, there are no hidden fees. The only optional add-on is our Marketing tool, which requires a $20 credit package to send SMS, WhatsApp messages, or emails. You only pay for messaging when you choose to use it.

We understand that facing an issue with your reservation system on a busy Friday night can be stressful. That's why we pride ourselves on providing fast, reliable, and friendly support. No question is too big or too small — our team is always ready to help. We're also here to help you set up the system and guide you through all the great features Hostme has to offer. Never hesitate to reach out with your questions — we'll work quickly to make sure you feel confident and happy using your system.