Subprocessors

Subprocessors are third parties that process personal data on behalf of Hostme to deliver the services. This list is current as of August 20, 2026 and is updated from time to time.

Subprocessor	Purpose	Data involved	Location
Microsoft Azure	Cloud hosting and infrastructure	All service data	USA
Twilio	SMS / WhatsApp messaging	Guest phone numbers, message content	USA
Intercom	Customer support tooling	Support tickets, user contact data	USA
Stripe	Payment processing (deposits, cancellation fees)	Transaction data	USA

Hostme also uses service providers for its own business operations (such as analytics, CRM and marketing). These providers do not process guest or reservation data on behalf of restaurants and are not subprocessors.

Integrations enabled by the restaurant itself (POS systems, PBX providers, CDP platforms and similar) may process data under the restaurant's own configuration and agreements, not as Hostme subprocessors.

For customers under a Data Processing Addendum, changes to this list are notified per the DPA. Questions: info@hostmeapp.com.